Change in Copier/Printer Program

Author: Vaibhav Agarwal

Over the last few months, Procurement Services has worked with various campus partners to evaluate and competitively bid the campus copier/printer equipment and services.  With the help of a Working Group of campus partners and a Steering Committee of University leaders, the University has selected Canon as its preferred supplier for copier/printer equipment and services.  As you know, our current preferred contract is with Xerox and we thank them for the years of service and support that they have provided the University.  The decision to move to Canon was based on a thorough evaluation of proposals by the Working Group of stakeholders from Athletics, College of Arts & Letters, Mendoza College of Business, Law School, College of Science, College of Engineering, Hesburgh Library, Development, Office of the Provost, Student Affairs, and OIT.  As we move to transition, we feel you and others may have questions regarding the change and we hope the following will help answer some of those questions:

Why was the RFP done?

The last RFP was done over 10 years ago.  We felt that it was in the best interest of the University to competitively bid the contract and evaluate the suppliers.

Why was Canon selected?

Canon offered top rated products at competitive prices and a comprehensive support model.  Canon also took the time to understand the University’s mission and, similar to other bidders, included a program to support the University’s academic, student and athletic aspirations.

What is the scope of this transition?

All devices that are under lease from Xerox will transition to Canon. This includes the print centers in Joyce Center and O’Shaughnessy Hall (managed by the College of Arts & Letters). 

When will this transition take place?

Our first priority is to ensure that the student print areas (OIT clusters, residence halls, and other locations) transition before we begin the Fall 2015 semester.  Procurement Services has worked with Canon to develop a transition plan for other campus offices which will be rolled out in the near future.  Procurement Services will contact the respective departments over the next few weeks to begin coordinating the change.

What support will Canon provide for their devices?

There will be full-time and dedicated Canon personnel available to support the campus.  More information will be available online in the coming weeks.

Are non-Xerox leased devices eligible for the new Canon program?

For departments that have non-Xerox leased devices but are interested in transitioning to Canon, please contact Procurement Services.  The initial focus is the transition of current Xerox leased devices, but other requests will be addressed as well.  Please continue to route all printer and copier inquiries and requests through Procurement Services.

What next steps can I take?

We appreciate your patience as we work through the transition of nearly 500 devices across campus. More information will become available in the coming weeks through the Procurement Services website.  Procurement Services will begin to contact you over the next few weeks to coordinate the transition process for your department.

Finally, we would like to thank all the members of the RFP Working Group and Steering Committee for their work on this significant initiative.  We look forward to a successful business relationship with Canon.

Please feel free to share this announcement within your respective areas.  Contact the Procurement Help Desk ( or 631-4289) or Paul Kim, Procurement Specialist, ( or 631-5259) with any questions.


RFP Working Committee Steering Committee
Kathleen Murphy, Athletics
TD Ball, College of Arts & Letters
Kevin Wangler, College of Arts & Letters
Michelle Kovacs, College of Engineering
Shelly Goethals, College of Science
George Keegan, Development
Salem Davis, Hesburgh Library
Kim Shreve, Hesburgh Library
Dan Manier, Law School
Maggie Neenan-Michel, Mendoza College of Business
Andrea Amoni, OIT
Chad German, OIT
Mike Wozniak, OIT
Vaibhav Agarwal, Procurement Services
Nancy Fulcher, Procurement Services
Paul Kim, Procurement Services
John Affleck-Graves, EVP
Jack Swarbrick, Athletics
John Sejdinaj, Finance
Chris Maziar, Office of Provost
Ron Kraemer, OIT
Doug Kroll, OIT
Jim Fraleigh, Athletics
George Keegan, Development
Lee Svete, Student Affairs
Scott Corriera, Notre Dame Sports Properties
Vaibhav Agarwal, Procurement Services