Purchase Orders
Do we get an email when a PO is assigned?
How soon can I expect a Purchase Order to be issued?
Why do I see two different PO numbers when a PO is issued?
What do I do if the supplier has not received the PO?
Do we get an email when a PO is assigned?
Yes, an e-mail is sent to the requestor with the purchase order number and other details.
How soon can I expect a Purchase Order to be issued?
The goal of buyND electronic ordering is to have the supplier receive the Purchase Order the same day the requestor creates the purchase requisition. The process is dependent on the availability of Approvers, the number of approvals required in the requisition's workflow and the bid requirements for high dollar orders.
Why do I see two different PO numbers when a PO is issued?
The first purchase order number that appears is a number that is automatically generated by the buyND system. This is not the purchase order number that the supplier will see when the PO transmission occurs. The permanent purchase order number for the supplier and for tracking purposes will be a finance system generated number which begins with a “P”. The “P” number is the number that will be used for all tracking, receiving, invoicing and correspondence regarding the order.
What do I do if the supplier has not received the PO?
Contact the buyND help desk at 1-4BUY to let us know that the PO has not been received by the supplier. We will research it and follow up with you as soon as possible.